Royal Hideaway Ensenachos, Cuba
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TRAVELLER's NOTES*:  You actually land in Santa Clara at an active Air Force Base, which the first time seemed a little daunting but they are all actually really nice. As these islands are off the main land there is less than hour and a half drive to Cayo Ensenachos. You step off the plane and walk across the tarmac while enjoying the tropic warm breeze and into the air conditioned terminal. First you will enter one by one into customs booth. Past customs you’ll go through security and x-ray, then off to pick up your luggage that is sniffed one by one by their contraband sniffing dog joyfully running on top off the conveyer belt.

 
While we are waiting for the luggage, the wives are outside exchanging the our hard earned Canadian dollars into Convertible Cuban Pesos (CUC) at the exchange booth outside to your right. You can make purchases with Canadian Credit cards and be billed in US dollars at duty free shops or for excursions.

As we pick up our luggage and dash outside into chinese built air conditioned buses to pick a seat, then off the bus we walk to nearby beer tent to pick up beer and pop to bring aboard on our 80-minute journey to the resort.

From the airport you'll drive through Santa Clara region, Camajuani, Remedios, and Caibarien, then onto The Causeway (Pedraplen). If you are lucky enough to be on an early flight the scenery and villages that you will drive through are so interesting, as you see the way of life in Cuba, the time will seem insignificant. It is like getting a free excursion. Aboard the bus, Gaviota rep will tell you the stories along the way. Feel free to ask anything and please tip him and the driver.

The Santa Clara airport construction has been completed and VIP Lounge has been added in departures area, for $20 CUC per person, allows you to bypass the long line at check-in upon return to Canada and takes you straight to VIP lounge, this lounge admission includes hot food and snacks, alcohol and drinks in an air conditioned lazy-boy lounge plus you board the plane first, at the same time don't forget to carry extra $25 CUC per person for airport tax payable after checking in luggage and before you go through immigration and security.

The new duty free shop is larger than in 2006, and has extensive alcohol selection. Cigars are also available, but Royal Hideaway Cigar Shop has the best selection in a climate controlled room. Alcohol is abit cheaper and more selection at the airport but cigars are competitive. Also make sure that your luggage is not overweight as they really are going to make you pay for excess in Cuba.



GENERAL INFORMATION

NOTE CUC EXCHANGE RATE: As of January 1, 2010, the rate was 1.1727 and you'll get $85.27 CUC for $100 CDN. See
Cuban Currency Converter.

For example, if you use your credit card to make a purchase of 100CUC, on your credit card statement you will see $134.31. That is calculated as follows: 100CUC, changed to $111.USD X the daily exchange rate between the US$ & the Cdn$ (today’s rate). Depending on which bank plan you have, your bank may charge a small fee for foreign transactions, usually not more than 2.5%. Also, there may be a slight deviation given that the exchange rate may change a bit from the day you actually made the purchase to the day that it gets charged on your card.

If you paid CUC cash, the cost would be 100CUC, exchanged at 1.3461 or $134.61 Canadian. Hope that clarifies as it is better to make purchases with credit card and tip with CUC cash.

Airport Departure Tax: When leaving Cuba, every person must pay $25 CUC departure tax. Put that amount per person aside when you first exchange money.

Credit Cards issued by American financial institutions are NOT accepted in Cuba (ie. American Express, CitiBank VISA, CapitalOne, HSBC, etc.). If you exchange US Dollars you will be charged another 10% surcharge on top of exchange rate.
Credit cards from Canadian banks accepted are VISA, MasterCard, Diners, you can obtain cash advances from these credit cards. Thomas Cook or Canadian Visa Traveler’s checks are acceptable.

Duty-Free Items: Articles for personal use and personal baggage are allowed free of duty as well as one carton of cigarettes and two bottles of alcoholic drinks. Importing new goods worth between $51 CUC and $1,000 CUC will be charged 100% duty. No duty is payable on goods valued under $50 CUC. You may bring up to 10kg of medicine. You cannot bring in fresh fruit and vegetables. Click here for cuba customs.

To take out works of art you must have permission from the “Registro Nacional de Bienes Culturales” from “Dirección de Patrimonio del Ministerio de Cultura”.

Cuban Cigars
Cuban customs authorities have increased the control of Cuban cigars leaving the country with the introduction of a new resolution. The new law states that the 50 cigars travelers are currently allowed to take out of the country without a receipt must be in sealed and stamped genuine cigar boxes with an official hologram sticker. The new regulation was passed on July 10, 2009 and comes into effect on October 10, 2009. It replaces a 2007 regulation that allowed travelers to have up to 50 cigars either in boxes or loose without any receipt. The new regulations also allows for up to 20 cigars (a box usually has 25) without a receipt or any other requirement. For amounts above 50 cigars, a guarantee of origin slip is required.
 
 
 

TOP 5 THINGS WE LOVED
1. Fast customs clearance
2. Clean new airport
3. New baggage carousel
4. New duty free store
5. VIP Lounge

 
 
     
 

*The Traveller's Notes expressed on this page are Danielle's and Rafal's assessment of the airport.

Royal Hideaway Ensenachos, and its logo copyright of OCCIDENTAL HOTELS & RESORTS ©2009